Terms of Service

Digispot AI is an AI-powered SEO platform that helps businesses improve their search engine visibility and website performance. Our services include website crawling and technical SEO audits, content analysis and optimization recommendations, keyword research and tracking, search performance reporting and analytics, competitor analysis, AI-powered SEO recommendations, and integration with third-party platforms such as Google Search Console, Google Analytics, and similar tools for deeper analysis and insights. We continuously improve the platform and may, from time to time, modify, add, or retire features. We will provide at least 30 days' prior written notice (via email or in-app notification) to active subscribers before making any material changes that significantly reduce core functionality you are paying for. Minor updates, bug fixes, UI improvements, and feature enhancements may be rolled out without prior notice.

Digispot AI is an SEO analysis, recommendation, and optimization tool. We do not and cannot guarantee any specific search engine ranking, position, traffic volume, or business outcome, including but not limited to a #1 ranking on Google or any other search engine or AI-powered search platform. Search engine rankings are determined by complex, proprietary algorithms controlled entirely by third parties such as Google, Bing, and other search and AI platforms. These algorithms change frequently, and ranking outcomes depend on many factors outside our control, including search engine algorithm updates and policy changes, competitor actions and industry dynamics, your website's technical infrastructure, content quality, and domain authority, user behavior and geographic signals, and broader market and economic conditions. What we do commit to: Our platform and recommendations are based on documented, publicly available best practices published by Google and other major search engine systems and AI platforms. We diligently monitor and update our platform as these standards, guidelines, and best practices evolve. We strive to provide you with the best available tools and insights to improve your SEO performance, but the ultimate outcome of any SEO effort depends on many variables beyond our platform. You acknowledge and agree that any SEO strategies, recommendations, or actions taken based on our Service are implemented at your own discretion and risk.

Website Crawling: As part of our SEO audit and analysis services, Digispot AI crawls your website to gather technical and content data necessary to generate audit reports, identify issues, and provide optimization recommendations. By adding your website to the platform, you authorize us to crawl your website pages within the crawl limits defined by your subscription plan. Our crawler respects robots.txt directives and standard crawl protocols. You represent and warrant that you have the legal authority to grant us permission to crawl the website(s) you submit for analysis. Third-Party Integrations: To provide deeper analysis and richer insights, Digispot AI offers integrations with third-party platforms including, but not limited to, Google Search Console and Google Analytics. These integrations are entirely optional and are established only with your explicit permission through a secure OAuth or similar authentication process during setup. When you connect a third-party integration, you grant Digispot AI permission to access and retrieve data from the connected account solely for the purpose of providing SEO analysis, performance reporting, and recommendations within the platform. You may disconnect any integration at any time through your account settings, which will immediately revoke our access to that third-party data. We do not modify, write to, or alter any data in your connected third-party accounts. Our access is read-only unless explicitly stated otherwise for a specific feature. You are responsible for ensuring that you have the authority to connect third-party accounts and that doing so does not violate any terms you have with those third-party providers. The data retrieved through crawling and integrations is processed and stored in accordance with our Privacy Policy.

To use Digispot AI, you must be at least 18 years of age and capable of entering into a binding legal agreement under the laws applicable to you. You agree to provide accurate and complete registration information and to keep it up to date. You are solely responsible for all activity under your account and for maintaining the confidentiality of your login credentials. You must notify us immediately at info@digispot.ai if you suspect any unauthorized use of your account. Each account is intended for use by a single organization. Sharing account credentials with individuals outside your organization is prohibited unless explicitly permitted by your subscription plan. We reserve the right to refuse service, close accounts, or decline registrations at our discretion, particularly where we identify fraud, abuse, or legal risk.

You agree to use the Service only for lawful business purposes and in compliance with all applicable local, national, and international laws and regulations. You may not use the Service to attempt to gain unauthorized access to our systems, networks, or other users' accounts; interfere with or disrupt the integrity or performance of the Service; reverse-engineer, decompile, or attempt to extract source code from any part of the platform; scrape, crawl, or use automated tools to extract data from the Service beyond what is made available through our intended features and APIs; resell, sublicense, or redistribute the Service, its data, or any output without our prior written consent; submit websites for analysis that you do not own or have authorization to analyze; use the Service to generate spam, manipulate search engines in violation of their guidelines, or engage in any black-hat SEO practices; or use the Service in any manner that could damage, disable, or impair the platform or interfere with other users. We may monitor usage patterns to detect abuse. Violation of this section may result in immediate suspension or termination of your account in accordance with Section 13.

Digispot AI operates on a subscription basis with monthly and annual plans. All fees are quoted and charged in the currency displayed at the time of purchase and are billed in advance. Merchant of Record: For online subscription purchases, our order process is conducted by our authorized reseller and Merchant of Record, Paddle.com Market Limited and its affiliates ("Paddle"). When you purchase a subscription, Paddle is the seller of record for your order and processes payment, billing, and applicable taxes (including GST, VAT, and sales tax where required) on our behalf. Paddle's buyer terms apply to the purchase transaction in addition to these Terms. Your card or bank statement may show "PADDLE.COM" or a similar descriptor for the charge. Payments are processed through Paddle and other third-party payment processors. We do not store your full payment card details on our servers. You are responsible for ensuring your payment method is valid and has sufficient funds. Automatic Renewal: All subscriptions renew automatically. You will be charged at the then-current rate at the beginning of each renewal period unless you cancel before the renewal date. Cancellation: You may cancel your subscription at any time through your account settings or by emailing info@digispot.ai. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that period ends. Refunds — Pro-Rated Basis: We want to be fair. Our refund policy works as follows: If you cancel within the first 14 days of your initial subscription purchase and have used less than 10% of your plan's monthly usage limits (such as site audits, page audits, AI actions, keyword tracking entries, backlink analyses, or other metered limits defined for your plan), you are eligible for a full refund. If you cancel within the first 14 days but have used 10% or more of your plan's monthly usage limits, you are eligible for a pro-rated refund calculated based on the number of unused days remaining in your billing period. After 14 days, no refunds will be issued, and your subscription will remain active until the end of the current billing period. For annual subscriptions, the same 14-day window applies from the date of initial purchase, and usage limits are measured against the first month's allocation of your plan, not against the full annual allocation. After the 14-day window, no monetary refund will be issued for annual plans, but you will retain access to the Service until the end of your paid annual period. Refunds, where applicable, will be processed within 10 business days to the original payment method, in the same currency in which the original charge was made. We are not responsible for currency-conversion differences applied by your bank, card issuer, or payment provider. If you are located in a jurisdiction that grants statutory refund or cooling-off rights that exceed the above (such as the EU Consumer Rights Directive, the UK Consumer Contracts Regulations, or comparable rules in South Korea, Brazil, Canada, China, or Singapore), those statutory rights are preserved and will take precedence. Full details are set out in our Refund & Cancellation Policy. Chargebacks: If you believe a charge is incorrect, please contact us before initiating a chargeback or dispute with your bank or card issuer (see Section 19). We will investigate and, where appropriate, issue a refund within 10 business days. Chargebacks initiated without prior contact may be contested by us with evidence of service usage, and accounts associated with fraudulent chargebacks may be suspended or terminated. Non-Refundable Items: One-time purchases of AI credit packs, add-on quotas, and other consumable units are non-refundable once any portion has been consumed. Taxes collected by our Merchant of Record where local law does not require refund of those taxes for delivered services, currency-conversion differences, and third-party fees imposed by your bank or card issuer are also non-refundable. Refund Abuse: We reserve the right to decline a refund request, or to limit eligibility, where we identify bad-faith patterns (for example, the same person, organization, or payment method repeatedly subscribing and refunding, or evidence of automated extraction of Service outputs). This does not override your statutory cooling-off rights. Pricing & Allocation Changes: Locked Cash Price for Prepaid Terms: The amount you have paid is honoured for the full term you paid for. We will not charge a top-up or invoice you again mid-term to cover a price increase. New cash prices apply only at renewal. Cash Price Changes (Monthly Plans): New rates take effect at the next monthly billing cycle, with at least 30 days' prior written notice. If you do not agree with the new pricing, you may cancel before that cycle without penalty. Cash Price Changes (Annual Plans): New rates apply only at the next annual renewal, with at least 30 days' prior written notice before that renewal date. The rate you originally paid is honoured for the full annual term you have prepaid. Included Credit / Usage Allocations: Each plan includes a defined allocation of usage units (site audits, page audits, AI actions, keyword tracking entries, backlink analyses, and other metered limits). Because our delivery costs depend on third parties (including large language model providers, cloud infrastructure, search APIs, and analytics APIs), we reserve the right to adjust the allocations included in a plan to keep the Service operationally viable. Allocation changes are announced with at least 30 days' prior written notice to affected subscribers. Material Reduction & Opt-Out for Annual Subscribers: If an announced change reduces any included usage allocation by 15% or more during your active annual term, this is a 'material reduction.' Before the effective date, you may cancel your annual subscription and receive a pro-rated cash refund of the unused portion of your annual prepayment, calculated on a daily basis from the effective date of the change to the original end date of your annual term. Smaller adjustments (under 15%) are routine rebalancing and do not trigger this opt-out, although you may still cancel your renewal at any time. Increases in allocations are applied to active subscribers where feasible and do not affect your existing rights. Mid-Annual Plan Upgrades: If you upgrade to a higher-tier plan during an active annual term, you pay a prorated charge for the remaining days of your annual term at the upgraded plan's then-current rate. Your annual term-end date is preserved and does not reset on upgrade. Upgraded entitlements take effect immediately. Mid-Annual Plan Downgrades: Downgrades to a lower-tier plan take effect at the next annual renewal, not mid-term. No partial refund is owed for the price difference during the remaining annual term. Add-On Credit Packs: One-time add-on purchases are charged at the rate shown at purchase. Past add-on purchases are not affected by future price or allocation changes. Future add-on purchases are charged at the then-current rate.

Our IP: The Service, including its software, design, text, graphics, logos, user interface, algorithms, AI models, crawler technology, audit methodologies, and all related documentation, is the exclusive property of Digispot AI and is protected under applicable intellectual property laws, including the Indian Copyright Act, 1957, the Indian Trade Marks Act, 1999, and applicable international treaties. Nothing in these Terms grants you any right, title, or interest in our IP beyond the limited, non-exclusive, non-transferable, revocable right to use the Service as a subscriber during your active subscription period. Your Data: You retain full ownership of all data, content, and materials you upload, input, or make accessible to us through the Service, including data retrieved through website crawling and third-party integrations ("Customer Data"). By using the Service, you grant us a limited, non-exclusive, revocable license to access, process, analyze, store, and display your Customer Data solely for the purpose of providing the Service to you. We will not sell your Customer Data to third parties. We will not use your identifiable Customer Data for purposes beyond service delivery to you, except in anonymized and aggregated form that cannot identify you, your business, or your website, which we may use to improve the platform, develop benchmarks, and enhance our algorithms. AI-Generated Outputs: SEO recommendations, audit reports, content suggestions, performance insights, and other outputs generated by our AI tools based on your inputs and data ("Outputs") are provided for your use in connection with your business. You are free to use, implement, and act upon these Outputs. However, we do not guarantee the originality, uniqueness, accuracy, or completeness of AI-generated Outputs. Similar or identical Outputs may be generated for other customers with similar inputs or data. We retain no ownership claim over Outputs that are specific to your Customer Data, but we retain ownership of the underlying algorithms, methodologies, and templates used to generate them. Restrictions: You may not copy, reproduce, modify, distribute, create derivative works from, publicly display, or commercially exploit any part of the Service, its underlying technology, or its proprietary content without our express prior written permission.

We take data protection seriously. Our collection, use, storage, and handling of personal data are described in detail in our Privacy Policy, which forms an integral part of these Terms. By using the Service, you confirm that you have read and understood our Privacy Policy. Compliance: We are committed to complying with applicable data protection laws in the jurisdictions where we operate and where our customers are located, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), the General Data Protection Regulation — GDPR (EU/EEA), the UK GDPR and Data Protection Act 2018, the California Consumer Privacy Act and California Privacy Rights Act — CCPA/CPRA (USA), and other applicable local data protection frameworks. Where our obligations differ across jurisdictions, we apply the standard that offers greater protection to the individual. Data Processing: Where we process personal data on your behalf (for example, when we crawl your website and encounter visitor data, or when we retrieve data from your connected Google Analytics or Search Console accounts), we act as a data processor under applicable law. Customers who require a Data Processing Agreement (DPA) for regulatory compliance may request one as described in our Privacy Policy. Sub-Processors: We use third-party service providers to help deliver the Service, including cloud infrastructure providers, payment processors, analytics services, and email delivery services. A current list of our sub-processors is available upon request. We will notify active subscribers at least 15 days before engaging any new sub-processor that handles Customer personal data. Server Location & International Data Transfers: Our primary servers and infrastructure are located in the United States. Our business operations are based in India. Your data may be transferred to and processed in both the United States and India, and potentially other jurisdictions where our sub-processors operate. By using the Service, you acknowledge and consent to these transfers. Where required by applicable law (such as GDPR), we implement appropriate safeguards for cross-border data transfers, including Standard Contractual Clauses (SCCs), adequacy decisions, or other legally recognized transfer mechanisms. Further details on international transfers are provided in our Privacy Policy. Data Security: We implement industry-standard security measures including encryption of data in transit (TLS/SSL) and at rest, role-based access controls, regular security audits and vulnerability assessments, secure software development practices, and staff training on data protection. For complete details, refer to our Privacy Policy. Data Breach Notification: In the event of a confirmed data breach affecting your personal data or Customer Data, we will notify affected customers and relevant supervisory authorities as required by applicable law, without unreasonable delay and in any event within 72 hours of becoming aware of the breach where required by GDPR.

We aim to maintain high availability of the Service and target 99.9% uptime on a monthly basis, excluding scheduled maintenance windows. Scheduled maintenance will be announced at least 24 hours in advance via email or in-app notification when possible. We do not guarantee uninterrupted or error-free operation. Downtime may occur due to factors beyond our control, including internet outages, third-party service failures (including hosting providers, Google APIs, and other integrated services), force majeure events, or necessary emergency maintenance. Service Credits: If we experience a material service outage (defined as the core platform being completely inaccessible for more than 24 consecutive hours, excluding scheduled maintenance and third-party API outages beyond our control), affected subscribers on paid plans may request a service credit by contacting info@digispot.ai within 15 days of the outage. Service credits will be calculated as a pro-rata credit of your monthly subscription fee for the duration of the outage and will be applied to your next billing cycle. Service credits are your sole and exclusive remedy for downtime and will not exceed 30% of your monthly subscription fee in any given calendar month. Service credits are not redeemable for cash and cannot be transferred.

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis. We disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Without limiting the foregoing, we do not warrant that the Service will meet your specific requirements or expectations; that results obtained from using the Service, including SEO recommendations, audit scores, and AI-generated content, will be accurate, reliable, complete, or achieve any particular outcome; that the Service will be uninterrupted, timely, secure, or free from errors, bugs, or security vulnerabilities; or that any defects in the Service will be corrected within any particular timeframe. As stated in Section 2, SEO outcomes depend on many factors outside our control, and we make no representations or warranties regarding search engine rankings, traffic, or business results. Third-Party Integrations: We rely on third-party APIs (including Google Search Console, Google Analytics, and others) for certain features. We are not responsible for the availability, accuracy, or reliability of data provided by these third-party services, changes to their APIs, terms, or policies, or service interruptions or data discrepancies originating from third-party platforms. Preservation of Statutory Rights: Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot be excluded or limited under the laws applicable to you. If you are a consumer in the European Union, United Kingdom, Australia, or any other jurisdiction with mandatory consumer protections, your statutory rights remain fully unaffected by these disclaimers.

To the maximum extent permitted by applicable law, Digispot AI's total aggregate liability to you for any and all claims arising out of or related to these Terms or your use of the Service, whether in contract, tort (including negligence), strict liability, or any other legal theory, shall not exceed the total fees actually paid by you to Digispot AI during the twelve (12) months immediately preceding the event giving rise to the claim. In no event shall Digispot AI be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, anticipated savings, or loss of search engine rankings, even if we have been advised of the possibility of such damages. Without limiting the above, we shall have no liability for any losses or damages arising from actions taken by search engines, including algorithm updates, manual penalties, or de-indexing; any SEO strategy or recommendation you choose to implement; third-party service outages or API changes; or unauthorized access to your account caused by your failure to secure your credentials. Non-Excludable Liability: Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable mandatory law.

Your Indemnification: You agree to indemnify, defend, and hold harmless Digispot AI, its owner, employees, contractors, and agents from and against any third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms or applicable law; your misuse of the Service; your Customer Data or any content you submit through the Service, including claims that your Customer Data infringes third-party rights; websites you submit for crawling that you do not have authorization to analyze; or your violation of any third-party rights, including intellectual property rights. Our Indemnification: Digispot AI will indemnify and defend you against any third-party claim alleging that your authorized use of the Service directly infringes a valid intellectual property right of a third party, provided that you promptly notify us in writing of the claim within 15 days of becoming aware of it, give us sole control of the defense and any settlement negotiations, and provide reasonable cooperation and assistance at our expense. If the Service becomes, or in our reasonable opinion is likely to become, the subject of an infringement claim, we may at our option and expense modify the Service to make it non-infringing while maintaining substantially equivalent functionality, procure the right for you to continue using the Service, or terminate your subscription and provide a pro-rated refund for the unused portion of your prepaid subscription period. This section states our entire liability and your sole and exclusive remedy with respect to any intellectual property infringement claim.

These Terms remain in effect for as long as you have an account with us or use the Service. Termination by You: You may cancel your subscription and request account closure at any time through your account settings or by emailing us (see Section 19). Suspension by Us: We may suspend your access to the Service immediately and without prior notice if we reasonably believe you are in material violation of these Terms (including the Acceptable Use policy), your use poses a security risk to the Service, our infrastructure, or other users, your account has an outstanding overdue payment for more than 15 days, or suspension is required to comply with applicable law or a valid legal order. We will notify you of the reason for suspension as soon as reasonably practicable and provide guidance on how to resolve the issue. Termination by Us: For non-critical violations, we will provide written notice describing the violation and a 14-day cure period to remedy it. If the violation is not cured within the cure period, we may terminate your account. For serious violations — including fraud, illegal activity, repeated abuse, or actions that compromise the security or integrity of the Service or other users' data — we may terminate your account immediately without a cure period. Effect of Termination: Upon termination, your right to access and use the Service ceases immediately. You may request an export of your Customer Data by emailing info@digispot.ai within 30 days of termination. We will provide your data in a standard, machine-readable format where feasible. After 30 days from termination, we will permanently delete your Customer Data from our active systems and backups. Provisions of these Terms that by their nature should survive termination will continue in full force, including Sections 2, 7, 8, 10, 11, 12, and 14.

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Informal Resolution First: Before initiating any formal dispute resolution, both parties agree to attempt to resolve any dispute informally by contacting the other party and negotiating in good faith for a period of at least 30 days. Arbitration: If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration conducted in Bengaluru, Karnataka, India, in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted in English by a sole arbitrator mutually agreed upon by the parties (or appointed in accordance with the Act if agreement is not reached within 15 days). The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Exceptions to Arbitration: Either party may seek urgent injunctive or equitable relief in a court of competent jurisdiction in Bengaluru, Karnataka, for matters relating to intellectual property infringement, data breaches, confidentiality obligations, or threats to the security of the Service, without first going through informal resolution or arbitration. Mandatory Local Laws: Nothing in this section deprives you of mandatory consumer protection rights under the laws of your jurisdiction that cannot be waived by contract. If you are a consumer in the European Union, you retain the right to bring proceedings in the courts of your country of residence. If you are a consumer in any jurisdiction whose laws grant you the right to bring disputes in your local courts or before a local consumer protection body, those rights are preserved.

You represent and warrant that you are not located in, organized under the laws of, or a resident of any country or territory subject to comprehensive trade sanctions or embargoes (including, as of the date of these Terms, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions), and that you are not designated on any applicable government sanctions or restricted party list, including lists maintained by the United States (OFAC, BIS), the European Union, the United Nations, or India. You agree to comply with all applicable export control and sanctions laws in connection with your use of the Service. We reserve the right to terminate accounts or refuse service where continued provision would violate applicable sanctions or export control laws.

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics or epidemics, war, terrorism, civil unrest, government actions or sanctions, internet or telecommunications failures, failures of third-party hosting or cloud infrastructure providers, power outages, or search engine algorithm changes or API modifications. The affected party must promptly notify the other party and make commercially reasonable efforts to mitigate the impact. If a force majeure event continues for more than 60 consecutive days, either party may terminate the affected subscription upon written notice, and the Customer will be entitled to a pro-rated refund for the unused portion of any prepaid subscription fees.

Entire Agreement: These Terms, together with the Privacy Policy, any Data Processing Agreement executed between the parties, and any order forms or subscription confirmations, constitute the entire agreement between you and Digispot AI regarding the Service and supersede all prior or contemporaneous agreements, representations, and understandings. Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. No Waiver: Our failure or delay in enforcing any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Digispot AI. Assignment: You may not assign or transfer these Terms, your account, or any rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, provided we give you 30 days' notice. Notices: All legal notices to Digispot AI must be sent to info@digispot.ai or mailed to our registered address. Notices are deemed received when delivered by email (upon confirmed receipt or 24 hours after sending, whichever is earlier) or 7 business days after mailing. We may send notices to you via the email address associated with your account or through in-app notifications. Relationship of Parties: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Digispot AI. Neither party has the authority to bind the other. Third-Party Rights: These Terms do not confer any rights on any third party.

We may update these Terms from time to time to reflect changes in our Service, applicable laws, or business practices. For material changes, we will provide at least 30 days' prior notice via email or prominent in-app notification and will indicate the changes clearly. Non-material changes (such as formatting corrections, typographical fixes, or minor clarifications) may take effect immediately upon posting. If you do not agree with the updated Terms, you may cancel your subscription before the changes take effect. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of those changes.

If you have any questions, concerns, or requests regarding these Terms, please contact us: Pravar Pro (operating as Digispot AI) Email: info@digispot.ai For data-protection inquiries, DPA requests, or to exercise privacy rights, see our Privacy Policy.