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Refund & Cancellation Policy

Effective Date: April 11, 2026

14 Days
Refund Window
Anytime
Cancel
10
Business days to process approved refunds

This Refund & Cancellation Policy explains how Pravar Pro, a sole proprietorship registered in Bengaluru, Karnataka, India, operating under the brand name Digispot AI ("we," "us," or "our"), handles subscription cancellations and refunds for our SEO platform and related services (the "Service"). It is designed to be read together with our Terms of Service and Privacy Policy. If anything in this policy conflicts with the Terms of Service, the Terms of Service control for subscription, billing, and refund matters.

1. Subscription Plans & Billing

Digispot AI offers subscription-based access to the Service. Plans may be billed monthly, quarterly, or annually, as offered at checkout. All fees are quoted and charged in the currency shown at purchase and are generally billed in advance. Automatic renewal: Subscriptions renew automatically unless you cancel before the renewal date, at the then-current rate. Payments are processed through third-party payment processors. We do not store your full payment card details on our servers. Further detail appears in our Terms of Service (Subscription, Billing & Payments) and Privacy Policy.

2. Free Plan

We offer a free plan so you can explore core features before upgrading. No payment is required for the free plan. You may move to a paid plan at any time to unlock higher limits and additional features.

3. Cancellation

You may cancel your paid subscription at any time through your account settings or by emailing info@digispot.ai. When you cancel: Cancellation takes effect at the end of your current billing period. You keep access to paid features until that period ends. No new charges will be made after cancellation for future periods. Pricing changes: We may change pricing, but increases do not apply to your current billing period. We provide at least 30 days' notice before a price change affects existing subscribers, as described in our Terms of Service. If you do not agree with new pricing, you may cancel before the next billing cycle. Data after cancellation: How we retain and delete data is described in our Privacy Policy and Terms of Service (including export and deletion timelines after termination). You may request an export of your data as outlined there.

4. Refunds

Our refund rules match the subscription and billing section of our Terms of Service. In summary: 14-day window (initial subscription): If you cancel within the first 14 days of your initial paid subscription and you have used less than 20% of your plan's monthly usage limits (such as site audits, page audits, AI actions, backlink analyses, or other metered limits defined for your plan), you are eligible for a full refund. If you cancel within the first 14 days but have used 20% or more of your plan's monthly usage limits, you are eligible for a pro-rated refund based on the unused days remaining in your billing period. After 14 days from your initial purchase, no refunds are issued; your subscription remains active until the end of the current billing period. Annual subscriptions: If you cancel after 14 days but before the end of the annual term, we do not provide a monetary refund; you retain access to the Service until the end of your paid annual period, as set out in the Terms of Service. Processing: Approved refunds are processed within 10 business days to the original payment method, unless the payment provider requires otherwise. Statutory rights: If you are in a jurisdiction that grants mandatory refund or cooling-off rights stronger than the above (for example, certain consumer rules in the EU), those rights apply and take precedence where required by law.

5. How to Request a Refund or Billing Help

Email info@digispot.ai with: • Your registered email address and account identifier if we provide one • Your plan name and billing date • A short description of your request (refund, failed charge, or other billing issue) We will review your request in line with this policy and the Terms of Service. If your request is approved, the refund will be processed within 10 business days to the original payment method where possible.

6. Plan Downgrades

Downgrades to a lower tier typically take effect at the start of your next billing cycle. You keep your current plan until then. We do not provide partial refunds solely because of a downgrade; any proration or credit follows the rules in your account checkout and the Terms of Service.

7. Plan Upgrades

Upgrades to a higher tier may take effect immediately. You may be charged a prorated amount for the remainder of the billing period. Upgraded features are available according to what is shown at purchase.

8. Failed Payments

If a payment fails, we may retry the charge and notify you by email. Continued failure to pay may result in suspension or restriction of access until payment succeeds, as described in our Terms of Service (including rules for overdue balances).

9. Suspension & Termination

If we suspend or terminate your account for breach of our Terms of Service (including acceptable use or payment terms), refunds are handled as stated in the Terms of Service. In serious cases, access may end immediately and refunds may not be owed.

10. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Material changes will be reflected on this page with an updated effective date. For material changes that affect how we handle billing or refunds, we will also provide notice consistent with our Terms of Service and Privacy Policy (for example, by email or in-app). We encourage you to review this page periodically.

11. Contact Us

Questions about refunds, cancellations, or billing: Pravar Pro (operating as Digispot AI) Email: info@digispot.ai Suggested subject line: "Refund or Billing Inquiry" For privacy rights or data protection questions, use the subject line "Data Protection Inquiry" as described in our Privacy Policy. For general legal terms, see our Terms of Service.

Need help with a refund or cancellation?

Contact us at info@digispot.ai